Terms of Service

Last updated: September 3, 2025

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement between you (“you”) and Joy Jen Studio Ltd (“Company”, “we”, “us”, or “our”) concerning your access to and use of www.joyjenstudio.com (the “Site”). By using the Site, you agree to these Terms. If you do not agree, do not use the Site.

We may update these Terms at any time by posting the revised version on the Site. Your continued use constitutes acceptance of changes.

2. Minor Users

The Site is intended for users aged 13 and over. Users under 18 must have parental or guardian permission to use the Site. If you are under 13, you must not provide any personal information, and we will delete such information if received.

3. Intellectual Property Rights

Unless otherwise indicated, the Site’s content — including text, images, graphics, designs, audio, video, and other materials (“Content”) and the trademarks, service marks, and logos contained therein (“Marks”) — is either owned by Joy Jen Studio Ltd or used under licence from third parties, and is protected by copyright, trademark, and other intellectual property laws.

The Content and the Marks are provided “AS IS” for personal, non-commercial use only. Except as expressly permitted, no part of the Site may be copied, reproduced, or exploited commercially without our prior written permission.

4. Purchases, Payment, and Returns

We accept Visa, Mastercard, American Express, Discover, PayPal and Apple Pay. You agree to provide accurate payment information and pay all charges plus applicable taxes and shipping fees.

We may correct pricing errors, refuse or cancel orders, and limit quantities at our discretion. Please review our Return Policy before purchasing.

5. User-Generated Content and Reviews

If the Site allows you to submit content (including reviews, comments, photos, or other materials) (“Contributions”), you grant us a worldwide, perpetual, irrevocable, non-exclusive, royalty-free license to use, reproduce, display, and distribute such Contributions for any purpose, including commercial use.

By submitting Contributions, you represent and warrant that:

  • You are the creator or have necessary rights to submit the content;

  • Contributions do not infringe third-party rights;

  • Contributions are not false, misleading, defamatory, obscene, offensive, or illegal;

  • You have obtained consent from any identifiable individuals appearing in your content; and

  • Contributions comply with these Terms and applicable laws.

We may review, edit, or remove Contributions at our discretion.

When posting reviews, you agree not to:

  • Post offensive or discriminatory content;

  • Include false or misleading statements;

  • Organize campaigns to artificially influence reviews; or

  • Violate any law or third-party rights.

By submitting reviews, comments, photos, or other content to Joy Jen Studio, you grant us a worldwide, royalty-free license to use, reproduce, display, and distribute your content for any purpose, including commercial use. Please ensure you only submit content that you own or have permission to share, and that it complies with our Terms of Service.

6. Prohibited Activities

You may not use the Site for any illegal or unauthorised purpose. You agree not to:

  • Access the Site using automated means or scripts;

  • Collect user data for unsolicited marketing;

  • Interfere with Site functionality or security;

  • Post content that is offensive, defamatory, or illegal;

  • Attempt to reverse engineer any part of the Site;

  • Circumvent usage restrictions; or

  • Use the Site in violation of applicable laws.

We may, at our discretion, remove content or restrict access for violations.

7. Site Management and Modifications

We may monitor, manage, or remove content on the Site to protect our rights and ensure proper functioning. We may modify, suspend, or discontinue any part of the Site at any time without notice.

8. Privacy and Third-Party Links

Your use of the Site is governed by our Privacy Policy.

The Site may contain links to third-party websites. We do not control, endorse, or assume responsibility for these websites or their content. Purchases or interactions with third-party sites are solely between you and the third party.

9. Governing Law and Dispute Resolution

These Terms are governed by UK law. For EU consumers, local consumer protection laws apply. Disputes will be submitted to the courts of Leeds, UK.

Parties should attempt to resolve disputes informally before initiating arbitration or court proceedings. Arbitration is limited to individual claims; class actions or representative claims are not allowed. Exceptions include intellectual property disputes, theft, privacy invasion, or claims for injunctive relief.

10. Disclaimer

The Site is provided “AS IS” and “AS AVAILABLE.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

We are not liable for direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site.

12. Indemnification

You agree to defend, indemnify, and hold us harmless from claims, damages, or expenses arising from your use of the Site, breach of these Terms, or violation of third-party rights.

13. User Data

You are responsible for all data you transmit. We are not liable for any loss or corruption of such data.

14. Electronic Communications

By using the Site, you consent to receive electronic communications and agree that such communications satisfy any legal requirement for written notice.

15. Miscellaneous

These Terms constitute the entire agreement. Failure to enforce any provision does not waive our rights. If any part is unenforceable, the remainder remains valid.

16. Contact

For questions about the Site or these Terms, contact us at hello@joyjenstudio.com.